Privacy Policy for Bombay Art Company
Revised Date: September 2, 2025
1. Introduction
This Privacy Policy describes how Bombay Art Company (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (https://bombayartcompany.com/), purchase our products, or otherwise engage with our services.
Your privacy is important to us, and we are committed to protecting your personal data in accordance with applicable Indian laws.
2. Data Controller
The data controller for the information collected through this website is:
Bombay Art Company
T2A, Unit 218, Skyi Songbirds,
Bhugaon, Mulshi, Pune 412115, Maharashtra, India
Ph: +91-9819814145
Email: hello@bombayartcompany.com
3. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Order and Print Production Data: Details of the products you purchase, including custom designs, sizes, and other order specifications.
- Payment Information: We use secure third-party payment gateways to process your payments. We do not store your full credit card or debit card details on our servers.
- Communications: Records of your correspondence with us, including emails and messages through SMS or WhatsApp for order updates and customer support.
- Technical Data: Log files including your IP address, browser type, and how you navigate our website. We also use cookies to enhance your user experience.
4. How We Use Your Information
We use your personal information for the following specific purposes:
- Order Fulfillment: To process your orders, manage print production, and arrange for shipping and delivery.
- Customer Communication: To send you important updates about your order, such as confirmation, shipping status, and delivery notifications via email, SMS, or WhatsApp.
- Customer Support: To respond to your inquiries and provide assistance.
- Service Improvement: To analyze how our website is used, in order to improve our products and services.
- Marketing: With your explicit consent, we may send you promotional emails about new products or special offers. You can opt-out of these communications at any time.
5. Data Sharing and Disclosure
We do not sell your personal information. We only share your data with the following partners to fulfill our services:
- Courier and Shipping Partners: We share your name, shipping address, and phone number with our courier partners to deliver your orders.
- Payment Gateways: We share transaction information with our payment gateway partners to process your payments securely.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations under Indian law.
7. Your Rights
Under Indian data protection laws, you have the following rights:
- The right to access, update, or delete the personal information we have on you.
- The right to rectify any information that is inaccurate or incomplete.
- The right to withdraw your consent for us to use your data.
To exercise any of these rights, please contact us at hello@bombayartcompany.com.
8. Children’s Information
Bombay Art Company does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Email: hello@bombayartcompany.com